Delivery & Replacement

Delivery Information

As our products are specially made to order and personalized for the recipient, delivery times and costs will vary, dependent on the product weight (number of books) and destination (local or international).

Please Note:

  • 1 Day = 1 business day
  • Most orders in the UAE are shipped within 1 business day of order being placed
  • International orderd are shipped within 2-3 business days of order being placed depending on the destination

Replacement Policy

If you were unhappy with your purchase and wish to replace a book because of an error on our part, we will happily replace it with a corrected one. The item(s) must be returned in the condition in which you received it within 3 days of delivery.

Unless there has been a error on our part, we cannot accept Replacement on 'Personalized' books, whether by name or date, or any other details provided by your end, as these cannot be sold to anyone else. Our website is designed to give customers every opportunity to check all input/personalization and dates. Please make sure to confirm the correct spelling and personalized information while placing your order.


www.createmystories.com